Nirvana Diamonds will occasionally update its privacy statement to reflect company and customer feedback. When Nirvana Diamonds posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the Nirvana Diamonds home page. Nirvana Diamonds encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the Nirvana Diamonds customer service department at welcome@nirvanadiamonds.com or 01132665891.

Collection and use of information

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy. As a policy, Nirvana Diamonds does not sell, trade or rent your personally identifiable information to third-parties.

Communications: If you provide Nirvana Diamonds with personally identifiable information, this information may be used to communicate to you information regarding Nirvana Diamonds and its products and services. For example, we may communicate to you information regarding promotions, surveys or product / service updates. Your personally identifiable information may also be used to improve and customise our Web Site's content, layout and services. These uses improve and customise our interactions with you to better meet your needs.

In addition to the uses set forth above, if you contact us (and provide personally identifiable information to us) or submit a request or inquiry through our Web Site, we will use your information to respond to your enquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.

If you place an order with Nirvana Diamonds, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you. If you do not want to receive communications from Nirvana Diamonds you may elect to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.

Internal Use: We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs.

Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organisations for credit fraud protection and risk reduction.

Service Providers: We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: webhosting companies, fulfillment companies (e.g., companies that fulfill product orders), jewellers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Nirvana Diamonds, to confirm and process your order we will share your personally identifiable information with such financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Nirvana Diamonds. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.

Refer a Friend: Using a Nirvana Diamonds form, you can also refer a friend to the Nirvana Diamonds Web Site. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that Nirvana Diamonds send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted. Business Transfer: Your personally identifiable information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personally identifiable information would be transferred as one of the business assets of the Company. International Transfers: Information collected on this Web Site may be stored and processed in the United Kingdom or any other country in which Nirvana Diamonds or its affiliates, subsidiaries or agents maintain facilities and by using this Web Site, you consent to any such transfer of information outside of your country.

IP Address: When you visit our Web Site, Nirvana Diamonds collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its Web Site, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Web Site. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction. Nirvana Diamonds Web pages may also contain electronic images know as Web beacons. These Web beacons allow Nirvana Diamonds to count users who have visited certain Web pages or to deliver co-branded services. Nirvana Diamonds may also include Web beacons in its email messages in order to determine whether the message has been opened or acted upon.

Additionally, Nirvana Diamonds may use third-party advertising or content delivery companies to serve ads or images on our Web Site or on other web sites on the World Wide Web. These companies may use web beacons to place a persistent cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and compiles anonymous information. Information collected through these third-party advertising companies is anonymous.

Security
Nirvana Diamonds is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of security technologies, procedures and organisational measures to help protect your personally identifiable information from unauthorised access, use or disclosure. For example, we store the personally identifiable information you provide on computer servers with limited access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

Updating your information

If the personally identifiable information Nirvana Diamonds has gathered from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to welcome@nirvanadiamonds.com or contact us on 01132665891.

Choice / Opt-Out

We want to communicate with you only if you want to hear from us. To opt-out of receiving communications from Nirvana Diamonds: contact us at welcome@nirvanadiamonds.com

Your consent to Nirvana Diamonds Privacy Policy

By using this Web Site, you agree to Nirvana Diamonds' privacy policy. This is our entire and exclusive privacy policy and it supersedes any earlier version. We may occasionally update this privacy policy. When a revision is made we will revise the "last updated" date on this page. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information. Your continued use of this Web Site constitutes your consent to this privacy policy and any updates.

Questions or comments

If you have questions about this privacy policy, please contact the Nirvana Diamonds customer service department at welcome@nirvanadiamonds.com or at 0113 266 5891. You may also send us your comments about the Nirvana Diamonds Web Site or the shopping experience in general, as we always appreciate feedback.